News for 2020: More Perks for Help Desk Subscribers

We remain committed to improving support and providing more streamlined services for our Help Desk users. One such new service is our Device Replacement Program (DRP) for our Help Desk Subscribers. This new program will ensure that all machines in the office are covered in case of failure. Practices will be able to get replacement machines for the ... Read More »

1st Jan 2020
2020 LT Practice Systems Released

2020 LT Practice Systems are now available for order. Server options have been simplified for 2020. There are 3 options to choose from: Micro, Standard, and Enterprise. Micro: Geared towards solo providers. Up to 8 users Standard: Geared towards multi-provider practices. The base model supports up to 15 users. With the Advanced Package upgrade, ... Read More »

29th Nov 2019
Server Order Deadline December 13, 2019

The deadline to order LT Medical Systems for delivery by this calendar year is December 13, 2019. All orders placed after this date will be delivered next year 2020. Please be advised that the End of Life for Windows 7/Server 2008 (R2) is January 14, 2020. Due to the high volume of orders, please email us at or leave a message ... Read More »

17th Nov 2019
New Drop Location - Rancho Mirage, CA

Starting January 1st 2019, our drop location for the Coachella Valley will be moving to the Mirage Professional Plaza located at 35400 Bob Hope Drive, Suite 112, Rancho Mirage, CA 92270. Our mailing address will remain the same 302 Washington St #150-6785, San Diego, CA 92103. The entrance to our office is near the back of the building next door ... Read More »

23rd Dec 2018
Notice for Non-Help Desk Users

Due to increased demand for our Help Desk services, we have re-evaluated our on-demand IT support structure. As of June 1, 2018, LT Medical will only offer limited on-demand IT Support to non-subcribers. Our support email and ticket system will be reserved for Help Desk subscribers. Emails/tickets from unregistered users may go unanswered. ... Read More »

1st Jun 2018
Remote Desktop Broken After Windows Update

This issue is affecting all Microsoft Windows PC’s (mainly Windows 10) nationwide who received an update KB4093120 on May 8, 2018.  The issue is caused by RD Clients disabling CredSSP authentication. If you are a current customer of ours, we have patched your machines already.There are two methods to fix this problem:1) Run windows update on ... Read More »

8th May 2018
Help Desk Plans

Starting in 2018, in keeping with industry trends, we have converted all practices to monthly plans. All quarterly, semi-annual, and annual plans have been converted to monthly plans.All plans are on a month-to-month basis with exception of servers leased directly by us. Plans will be invoiced on the first of the month and due on the 15th day of ... Read More »

1st Jan 2018
ePrescribe Issues - NewCrop/Amazing Charts Users

According to our friends at Amazing Charts,Today is Monday July 31st. If you are experiencing difficulty transmitting E-Prescriptions, please note that our partner NewCrop is experiencing technical difficulties.  They are aware of the issue and are working on a resolution.  We apologize for any inconvenience this may cause you.  Feel free ... Read More »

31st Jul 2017
Main Number Restored - (888) 285-8812 Toll Free

Our primary number has been ported to our new provider. 

(888) 285-8812 Toll Free
(760) 895-1390 Local

31st Jul 2017
Main Number Down - Call 760-895-1390

Please be advised our main number 888-285-8812 is down and is expected to return by the end of next week.

Direct all calls and/or service requests to: 760-895-1390

7th Jul 2017